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Knowledge base
Unboxing
Dashcam device
7
Unboxing
Inserting a Mobile data SIM card
Inserting a Mobile data SIM card (Large LCD dashcam)
Inserting a Storage card
Inserting a storage card (Large LCD Dashcam)
View all 7
Manage your dashcam devices
Getting started
6
Signup
Adding a new dashcam to your account
View live video from your dashcams
Connect dashcam to modem or to mobile phone (using wifi instead of mobile SIM)
Power up your dashcam
View all 6
Managing Users
5
Adding a User
Deleting a User
User's Permissions And Access
Changing my password
I forgot my password, how do I recover it?
Managing dashcams
7
Adding a new dashcam to your account
Deleting a dashcam from your account
Change the name of your dashcam device
Updating your dashcam device firmware to the latest version
How to manually install the latest firmware using the SD card
View all 7
Managing groups
5
Create a new group
Deleting group
Adding a dashcam into a group
Removing a dashcam from a group
Changing the group name
Dashcam Features
Live view & video sharing
3
Viewing live video
Live video and GPS view
Sharing live videos
Map views and Trips (GPS tracker)
4
Real-time map view of your vehicle location
Viewing trips
Viewing Live Video
Sharing Live Video
Managing Events
3
Events Setting
Viewing Events
Setting up a geographic fence
Recordings
1
View dashcam recordings from the Surfsight portal
Analytic reports
1
Viewing Reports
FAQ
SurfSight Cloud
2
There is no video when I am trying to view the live video. How can I solve this?
Dashcam was deleted by mistake
Dashcam Device
12
How can I reboot my Dashcam?
The dashcam fails to connect to my cloud account, it does not go online. How can I solve this?
How to connect a smartphone to your dashcam's WiFi hotspot?
How can I upgrade the dashcam software version?
The GPS is not working on my dashcam. How can I fix it?
View all 12
Dashcam with large LCD screen
3
Can I reboot the device?
Dashcam with large screen specifications
Where is the dashcam serial number?
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