- Go to Surfsight login page.
- Click on Forgot Password? (see below picture)
- Fill your E-mail address in the dialog window that appears - it should be the Email address that was defined as your Surfsight user.
- Click GET PASSWORD, and an Email will be sent to the registered Email account.
- Follow the E-mail instructions for choosing your new password.
Administrator user can also initiate reset password process for any user in its organization.
- It is done from Settings->Manage users
then click on the arrow down next to the user, and finally click Reset Password.